So I logged into the bank account today expecting to see a zero balance on the mortgage, and instead it said we owed $19,000 and a payment was due today!!
I looked at the transaction history and they had reversed our last four payments. And, that money wasn't in my checking account, so it was as if all my money had vanished.
So I almost had a heart attack, and worse, I had to wait a whole hour before the customer service line opened for business. Gah!
I cleaned the house to pass the time.
So, after 20 minutes navigating the phone tree and getting transferred around to the mortgage department, I was told:
Yes, they did receive my cashiers check for the pay off amount
Yes, the loan will be paid off today.
They reversed the last few payments because they found an error in how they allocated the money between escrow, etc., and had to reverse them back to the error to correct them.
They assured me this was all a blip in the process and there's nothing to worry about.
I'm trying to play it cool. But gah. How can I not worry????????
Stress!
April 1st, 2016 at 02:24 pm
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This will all be history tomorrow.
April 1st, 2016 at 04:16 pm 1459527400
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April 2nd, 2016 at 01:03 am 1459559009
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April 3rd, 2016 at 06:26 am 1459664809